Anyone who knows me will probably have never have seen me without a bucket of strong decaf in my hand but as we all know one person does not a demographic make!

I would argue that it is more important than you would think as it’s one of those little details that can make an office or other workplace more attractive thus helping to increase productivity and staff retention. Is it the key factor? – of course not, there are many elements that matter more such as salary and the workplace itself – would you rather work in a dump with great coffee or a beautiful building with only adequate coffee?

However, as the cost of coffee is low – even your favourite gourmet coffee handmade by a barista in your coffee shop only costs a few pence in product costs as most of the costs are in the staff and the property – so people seeing their favourite high street brand or thinking ‘this is better than the coffee shop down the road’ makes a real difference and is a real quick win along with not just providing the cheapest nastiest pens in the stationery cupboard!

In summary this is just an example of how little things can add up to make a difference so don’t forget the little things as they all add up!