Transforming Operations



Phone:     +44 (O) 77O3 599 782               E-mail:

By reviewing how you carry out your facilities operations we can tell you if there

are any opportunities for improvement, savings or increased efficiency

We do this using the following proven process which can deliver both understanding and a roadmap for delivering change                                            

and real results:


Strategic Review

  • Determine if you have the right strategic model for your estate and facilities                                                                    management 

Sourcing Review

  • Determine if you have the right sourcing model and suppliers

Organisation Review

  • Have you got the right management structure?
  • Have your people got the right skills?
  • Has your service provider got the right contract management structure in place?

Specification Review

  • Does the specification really meet your business needs?
  • Does it incentivise and promote good service?
  • Does it work for the supplier - remember only committed suppliers really deliver!


Operational Review

  • Is delivery effective and are you getting the service you are paying for?
  • Is it well managed by both you and your supplier(s)?
  • What can be done to reduce risk?
  • What can be done to increase quality?
  • What can be done to increase value?
  • What can be done to make life easier for you and your supplier(s)?

People Review

  • Do your team have the right skills, attitude and commitment?
    Are suppliers appointing the right people?
  • Is training and / or personal development needed?

Implementation Plan

  • Develop a plan for change which maximises benefits and minimises risk


Deliver Sustainable Benefits

  • Cost savings for the long term
  • Service improvements at day one followed by further ongoing improvements
  • Reduced risk (including financial, physical and reputational)
  • Continuous improvement 
  • An innovation culture 
  • Shared savings


Although this is designed as a single process we can also carry out individual stages independently should you wish to focus on a single area of your operations.

Also, if you have a  specific issue that needs to be addressed please contact us with details and we will be pleased to help you.  Examples of where we can help are:

  • Improving service quality
  • Contract mobilisation
  • Contract review and issue resolution
  • Management system optimisation
  • Enhanced reporting
  • Risk reduction and mitigation

Spingate Consulting is a trading name of

Spingate Investment Management Limited.

© Spingate Investment Management Limited 2019